We have identified and fixed an issue that caused some EU users to be redirected to the beamery.com login page instead of beamery.eu.
The fix is now live and no action is needed for the majority of users.
If you are still being sent to the wrong login page, this is a cached redirect held in your browser rather than an ongoing fault. To resolve it, either clear your browser cache or go directly to your regional login page:
Opening the page in a private or incognito window will also bypass the cached redirect if you would rather not clear your cache.
No components marked as affected
Resolved
We have identified and fixed an issue that caused some EU users to be redirected to the beamery.com login page instead of beamery.eu.
The fix is now live and no action is needed for the majority of users.
If you are still being sent to the wrong login page, this is a cached redirect held in your browser rather than an ongoing fault. To resolve it, either clear your browser cache or go directly to your regional login page:
Opening the page in a private or incognito window will also bypass the cached redirect if you would rather not clear your cache.
Investigating
We are investigating reports of EU users being redirected to US login pages when accessing login from the Beamery homepage.
If you are experiencing this issue, please use this link to login:
https://login.beamery.eu/sso
